Repair / Warranty Request:
  • Check that the defective product is in warranty.
  • Complete online warranty card-form on the next page and press Send.
  • Once this form has been submitted we will e-mail you a RMA (Return Material Authorisation) number.
  • Keep this number for reference.
  • Please note products without a RMA number will be refused.
  • Place the article in the original packaging, complete with all accessories and make sure it is securely packed in a shipping box.
  • Add your proof of purchase / order confirmation that you have received within the shipment.
  • Write the RMA number on the outside of the shipping box (not on the packaging of the item itself). Please stick the box tightly.
  • Within two days we will contact you for further instructions regarding your RMA request.